What Our Customers Say

Toyota RAV4

Importing a LHD car into the UK and dealing with the formalities yourself may sound easy until I realised that the amount of red tape involved could easily turn this into a nightmare.  A quick search on the Internet brought up a number of British companies specialising in this kind of work. The couple I contacted would not provide an estimate of the cost involved in carrying out the various modifications needed to comply with UK standards, a risk I was not prepared to accept. Fortunately I found My Car Import and from the moment I contacted them I knew that I had found the right people. Within minutes of my first call I received a detailed estimate with the precise costs that may be involved, so I decided to proceed.  When I delivered my car to their base at Castle Donington near Derby I realised that I had made the right choice as there were three Ferraris and one Rolls Royce in their forecourt, quite a company for my modest Toyota RAV4 hybrid. All work and formalities were completed on time in the three weeks I had been told, and the costs were as per the original estimate. But much more than the reasonable cost, what impressed me most was the helpfulnesses and efficiency of the staff.

Thank you Will and your excellent team!

Jimmy Cornell

Porsche Boxster / VW Touareg / Honda Goldwing

I have just imported a number of vehicles from Andorra into the UK.

Scouring the internet, there are quite a lot of so-called specialist import agents, who boast they can deal with every aspect of the process, from ensuring that the export processing is correct to all aspects of the importation process: VAT, modifications to UK specification, MOT, registration, matriculation and the freighting from Andorra into the UK. My first two calls appeared hopeful but, after days of further phone calls and endless chasing up, ended in total frustration. Luckily, my third attempt put me in contact with Will Smith of My Car Import.

Everything after that was easy and ‘plain sailing’. They took care of every aspect of what can be a very complicated process – from my own personal experience, I know that one intransigent customs officer, or one minor glitch in the paperwork, on the Andorra/Spanish border, can cause chaos. However, My Car Imports’ attention to detail ensured that no such chaos was possible.

Each vehicle required a couple of minor modifications, and one vehicle had suddenly developed an apparent engine complication. They took care and rectified all of those issues.

It all happened faster than I had estimated and quite frankly, more economically than I had expected. They are even helping me to sell my beautiful 2006 Honda Goldwing!


LHD Campervan

I would like to thank you for your help in registration of our cars – especially campervan with, as I guess, not the easiest one!

Thank you one more time

Good luck in your business

Marek Grudzinski

Lincoln Navigator

Just a quick note to say a Big Thank You to you and all the rest of the team.

I have been worried about the car, I think you knew that !!

To be told today that it was through the I.V.A. test was just the best news.

Thanks again, you have done a great job and I look forward to speaking and seeing you all

Robert Corke

BMW 330d

I wanted to write to thank you and your team at MyCarImport for the excellent job you have done for us. The whole service has been completely trouble free from Sydney to Castle Donnington. We would recommend your services to anyone. Many thanks again!

Chris & Jenny Horsley

Jaguar E Type 3.8

The car arrived at my house this morning and looks and sounds fabulous. A great moment.
I´d like to thank you all for help and assistance with shipping, transport, UK registration etc. Everything went smoothly with no problems and really quite swiftly.
I will gladly recommend you all to others!
All the best

Henrik Schou-Nielsen

Dodge Challenger

Thanks to you and all your group for all what you done for me. Thanks a lot I will do more business with you, many thanks.
Amin Espergham

Series 1 Land Rover

The plates have arrived, many thanks for all of your assistance, it has been a pleasure dealing with your company and I will have no problem spreading the word.

Thanks again!

Trevor Underdown

911 GT3 RS

Handled the complete process of importing my 2016 Porsche GT3RS, from delivery, making the car compliant through to UK registration with speed and efficiency. They kept me informed and updated every step of the way and i am more than impressed! In my opinion, this is the only company to call to arrange importing a vehicle. A massive thanks to Will and the team for doing such a fantastic job and i will be doing business with you again in the near future.
Jeremy Wicks

Porsche 718 Cayman UAE to UK

Hi Jack,

Thanks for your help in getting my 718 Cayman done, I will recommend you to friends who are thinking about importing their cars back to UK.

Jeremy Spencer

2016 Audi RS3 - Australia to UK

Jack, Oli,
Thanks again for getting my car over from Australia gents.
Thanks again for all your hard work.

Dave Law
Audi RS3 Australia to UK

2013 Audi A3 – Republic of Ireland

I can confirm that all the paperwork and the plates have arrived. 

Now, after this has been finished really quickly, I can only thank you for your outstanding, exceptional service. 

Thank you very much again.


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Lexus IS F - Saudi Arabia

Just received the car, everything looks good. Thank you once again for the amazing service, you’ve made my life much easier and will be recommending your company to others.


Audi A3 - Ireland

Just a quick message to say what an excellent service.

You handled literally everything so well. After seeing DVLA requirements it was a great relief to hand it over to you and have it dealt with so efficiently.

Alan Groves

Honda Jazz - New Zealand

I just wanted to thank you and your staff for taking over what became a challenge to me of bringing my car into the UK. I saw your ad on the internet and read the testimonials and presto within a couple of days of talking to you, My Car Import had things underway.

I urge anyone to really consider before shipping their car over to UK – to hire My Car Import to pick up from Port and deal with UK government requirements.  They were excellent.


Nissan Navara - South Africa

I understand that while my vehicle is far from being the same financial league as those you usually work with, it was clear that it received the same due care and attention.

Thank you to you, your dad and Jade for the care and attention I received throughout the process.

From the first response to my enquiry via your website through to delivery of the vehicle, I couldn’t be happier and would happily use you again as well as refer you to friends.

Shane Wiles

2015 Mitsubishi Pajero - Dubai to UK

Thanks for doing a good job in bringing our vehicle to the UK and completing the necessary arrangements. We shall endeavour to send as many Dubai customers your way as possible.

Neil & Karen Fisher

2015 Kia Picanto - Ireland to UK

Thank you so much for sorting out my speedometer and for bringing my car. I really appreciate all the extra effort you went to. Thank you for the excellent service!

Suzuki Grand Vitara – NL to UK

The plates have arrived and the car is now taxed insured and legal. Thanks to you and the company for the outstanding service.


2008 Ferrari F430 Scuderia

Many thanks to you and the team for getting this done for me so quickly and efficiently. If I’m lucky enough to need to import any other nice cars in the future I’ll be sure to use your services again.

Toyota FJ Cruiser - Australia

Thank you for taking care of the import of my car. I know it was particularly challenging, but thanks to your contacts were able to acquire the right parts and solve all issues promptly and satisfactorily. I wouldn’t hesitate to recommend your services.

2015 VW Multivan -Australia to UK

Thanks very much again for sorting everything out for me, and couldn’t of imagined how hard it would have been if I had to sort everything out myself. All my insurance is sorted out and everything is all good. Thanks.

Thank you very much for getting my car sorted, plates fitted, insurance set up and I’m on the road with it again, very pleased. Thanks again, great service,

Ford Tourneo - Spain

I’d just like to thank you for a great job, I’ll certainly recommend you to any friends that decide to bring their cars over in the future!

Bentley - Leusden

Thanks Jack, I am very happy with all your help and service.

Sydney - E Type

Well the E Type is home, living in her bubble done several hundred miles and been to the Goodwood festival of speed and caused quite a stir in the VIP car park. Thanks for getting her over unscathed Jack, I really appreciate it.

Los Angeles - Honda CBR1000

Thanks for the great service provided.

Andorra - Aston Martin Rapide & Audi S5

Thanks very much for your assistance, it´s been a pleasure to deal with you.


And thank you both Jade and Jack for everything! You have been great throughout the process and made what started off as a stressful process extremely easy and cost effective. Would happily recommend you again to anyone I know in need of your services!

Just a quick note to say thank you. I was initially concerned about bringing something over and other shippers I spoke to shrouded the whole thing in mystery. From my initial contact through to delivery at home you made it easy and did the whole job for a good price. I have had more trouble getting cars home in the UK!

Just a line to thank you all for the fantastic job you have done in importing my car to the UK. I could not have done it without you. My gratitude knows no bounds. Your kind patience with me and all your assistance along the way has been most appreciated. Your company will be highly recommended by me to any of my friends and colleagues who require car import services.

Just to say a big thanks for all the help with the import, very much appreciated indeed and I will spread the word.

Thanks very much for all your work – it is very much appreciated and you really fixed a lot of problems. I’m very happy to have my car legal to drive in this country.

Italy - Honda motorbike

“Thanks again for the fantastic service given it has been a very stress free process. I have mentioned your Company to other few friends that are in the same situation of me and they might take upon your service to convert their registration plate.”


“We can’t recommend My Car Import highly enough. Originally, we thought that customising our Kia Sedona for driving on British roads was a matter of getting a quick cover note, adjusting the headlights and joining the queue to get a UK registration over the counter. How wrong we were, the real battle was with the Vehicle and Operator Services Agency (VOSA). The local Kia dealer did his best, by offering to replace the entire headlight system (for some £400) but that left one wire dangling, which would not be allowed, even if taped up. He sent us to a small garage near a US Air Force base, which was used to modifying North American cars, but they had given up, because of VOSA’s rigidity and constantly changing rules. They pointed us to Jack, at My Car Import. Two months to the day after we collected our car from Liverpool docks, Jack had it ready for us, UK-registered, VOSA-approved and licensed. The service that Jack Charlesworth gave us was priceless.”

Land Rover Freelander

“Jade Williamson and the team at My Car Import handled the import of my Landrover with absolute professionalism and efficiency. I am extremely thankful for their invaluable help and assistance as they have managed to make the lengthy process of an import seem completely effortless. The best importer I could have wished for and great value for money!”


“We recently came from Belgium to live in the UK. We wanted to register our Belgian car in the UK, and we tried to start the procedure ourselves. However we met so many difficulties along the way that we gave up. Then we had the idea to hire My Car Import to do the procedure on our behalf. My Car Import made us a bespoke quote and clearly stated which documents were required for the procedure. The staff always answered our questions by email or by phone in a friendly and swift way. The whole procedure was completed more quickly that we anticipated: two months after contacting My Car Import, we received the registration document from the DVLA. Overall we were very pleased of the service we received from My Car Import.”

Spain - VW Golf

“I just wanted to write and thank you for the very efficient way your organisation dealt with the import of my car. Your staff were helpful and friendly and flexible enough to meet our particular needs. Many thanks for your help and I would have no hesitation in recommending you service to others.”

Spain - Audi A8

“Just want to say a huge thank you for all your help with getting the Duchess’ Audi from New Zealand to Woburn, also thank you for putting up with all my many questions, emails and telephone calls!!”

“I would like to take this opportunity to thank you and your team for the very high standard of service provided in relation to the import of my two cars. The efficiency, effectiveness and professionalism were of a standard that is rarely experienced these days. I had anticipated that importing the vehicles would be a real challenge – especially having waded through the DVLC website! So the end-to-end service provided by MCI proved a great relief and more than met my expectations for what I consider to be a very reasonable price. I would have no hesitation in recommending MCI to others.”
Vice President – Shell Global Trading

Finland - Toyota

“I would just like to thank you and the team for all your tireless help in the import of my Land Cruiser from Finland. I had expected a maze of problems but the entire process went without a hitch or a hefty bill thanks to your expertise. I have subsequently bought and sold cars through you and everything has been dealt with in the utmost professional manner with excellent after sales. I would have no qualms at all in recommending you and the team and indeed I look forward to future business with you.”

Los Angeles - Porsche 356

“Car safely delivered at 12.30pm today thank you. John and Maria were terrific! I have been suffering with a slipped disc for the last six weeks so couldn’t do much to help. They sorted everything out. All four wheels had flat tyres so they kindly pumped up three and changed the fourth for a spare wheel I already had. They then unloaded the car and put it in the garage for me. All very helpful. Thank you very much for an excellent service.”
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